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Shopping Safely

Message from our Co-President

The Co-Presidents of Northgate González Market share how their associates in 41 stores across Southern California are working hard to remain a trusted partner during these uncertain times. Associates are making big sacrifices to ensure stores are clean and sanitized and shelves are stocked and restocked as quickly as possible. We see all of you an extension of our family. And, like family, we want to keep everyone safe and healthy. We are grateful you have chosen Northgate Gonzalez Market as your trusted source for all your food and grocery item needs.

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Carnitas

Store Hours

Our store hours have changed to serve you better!

 In order to serve you better, effective Wednesday, April 15, we will inlude customers ages 60+ into our special operating hour, along with people with disabilities and pregnant women.

 Special Hour:
 7:00 AM - 8:00 AM Daily

 Regular Hours for the rest of our clients:
 8:00 AM - 10:00 PM Daily

Online Ordering

Order your favorite Northgate essentials on Pronto Curbside! Choose from 100 key items to fill your pantry. Essentials include milk, chips, tortillas, coffee, your favorite Latin American staples, meat, poultry, fruits, vegetables, Mexican sweet bread and more!

 Currently, Pronto Curbside is only available in our La Habra location. Check back for updates as we expand to more stores!

Miguelitos Cocina club set up
Carnitas

Mask Requirement Update 

Given the recent recommendation of the CDC for the public to wear masks when not at home, along with new mandates and regulations in various communities in Southern California, we will require masks at all Northgate Market stores beginning Monday, April 13, 2020.

 Effective Monday, April 13, for the safety of our associates and customers, Northgate Market will require a facial covering for entry into the store. This includes associates, all shoppers, and vendors. We request that our valued customers shop with no more than one additional family member (total of 2) and maintain a distance of six feet from other shoppers.

Bag Policy

Here’s another safety measure we’re applying to take care of everyone’s health. We are providing non-reusable bags as a temporary solution to get us through this pandemic.

 If you would like to bring your own bag, please leave inside of shopping cart and we ask that you bag your own groceries. If not we will be happy to bag your groceries with our plastic bags.

Miguelitos Cocina club set up
Carnitas

Product Assortment & Limits

Product Assortment: During your weekly shopping trip, you may notice a reduced assortment across several departments in our stores and online. Thank you for your patience as we continue to navigate through this, and we look forward to returning to our full breadth of products soon.

 Limits: To help ensure we can serve the immediate needs of our customers, and minimize out-of-stock items, we currently have purchase limits on certain products.

Health and Safety Enhancements in our Stores

• Our associates are increasing their frequency of hand washing

 • We’re cleaning high-contact equipment more often -- key pads, door handles and more

 • We’re offering more pre-packaged Grab & Go items

 • We’re offering more hand-sanitizer stations throughout the store • Need help at a Self-Service station? Just ask us! We’re here to help.

 • Our associates are wearing disposable aprons and masks

 • We are installing plexiglass at our cash registers as a protective barrier between you, our customers and our cashiers

Miguelitos Cocina club set up
Carnitas

Steps to Protect Yourself & Others

We encourage our employees and customers to take additional steps to protect themselves and those around them. Here’s how.

Wellness Checks – Avoid entering the facility if they have a cough or fever

Social Distancing – We ask that you stay “a cart apart,” roughly six feet from other shoppers and employees.

 Shopping Trips – We request that our valued customers shop with no more than one additional family member (total of 2).

Frequently Asked Questions

At Northgate Market, we are committed to doing everything in our power to reduce the chances of this virus spreading to others and be proactive to maintain an exceptional and safe environment for all our customers and associates.

If you have any questions or concerns, email healthandsafety@northgatemarkets.com

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